FREQUENTLY ASKED QUESTIONS
Car Match FAQ – Your Questions, Answered
1. How does the car-buying process work at Car Match?
Our process is designed to be simple and hassle-free. Let us know what type of vehicle you’re looking for, and we’ll locate the best match for you. Once the vehicle is inspected and ready, we’ll guide you through the financing and paperwork process. After signing, your car will be ready for pickup.
2. Do I need good credit to finance a car?
Not necessarily. We work with a variety of banks and lenders to help customers with all types of credit situations secure financing that fits their needs.
3. Are used cars reliable?
Absolutely. Every vehicle we sell undergoes a full inspection and servicing to ensure it meets our quality standards before being made available for purchase.
4. Are your vehicles inspected before being sold?
Yes. Each vehicle goes through a thorough inspection and servicing process to ensure reliability and safety.
5. Do you offer financing?
While we do not provide in-house financing, we work with a network of banks and lenders to assist you in securing an auto loan.
6. What is an interest rate?
An interest rate is the percentage a lender charges on your loan. Your rate will depend on factors such as credit score, loan term, and lender policies. Lower interest rates generally mean lower overall costs.
6. Can I trade in my current vehicle?
Yes, we accept trade-ins. We will evaluate your vehicle and apply its trade-in value toward the purchase of your next car.
7. Do you offer warranties?
Yes, we offer optional warranty plans for added peace of mind. Please ask a team member for details on available coverage.
8. What if I’m unsure which car I want?
No problem. Let us know your budget and needs, and we’ll present you with suitable options to help you make an informed decision.
9. How does your pre-order service work?
If you’re looking for a specific vehicle, we can locate it for you. Simply provide your preferences, place a deposit, and we’ll source the vehicle. Once it arrives, we’ll notify you for pickup.
10. How long does a pre-order typically take?
Timeframes vary depending on the vehicle, but most pre-orders are fulfilled within a few weeks. We will keep you updated throughout the process.
11. Can I apply for financing online?
Yes. You can submit a financing application through our website under the “Apply Online” section for a convenient pre-approval process.
12. Why choose Car Match?
We prioritize transparency, efficiency, and customer satisfaction. Our process is straightforward, and we work hard to secure the best financing options while ensuring a smooth car-buying experience.
13. Do I need a cosigner?
It depends on your credit history. If your credit is limited or needs improvement, a cosigner may help secure better financing terms. We will help assess your options.
14. Are your cars clean title?
The majority of our vehicles have clean titles. In rare cases where a vehicle does not, we will always disclose this information upfront.
16. Are your vehicles sold with a warranty?
All vehicles are sold “as-is,” but we offer extended warranty options for additional protection.
17. What about down payments?
Down payments vary based on credit and vehicle price. However, many customers qualify for little to no down payment. We will help find the best option for your situation.
18. Do you work with ITIN holders?
Yes, we work with customers who have an ITIN (Individual Taxpayer Identification Number) and can help secure financing without a Social Security Number.
19. What will my monthly payment be?
Monthly payments depend on factors like credit score, loan term, and vehicle price. We’ll assist in calculating an estimate based on your specific situation.
20. What if I’m a first-time car buyer?
We specialize in helping first-time buyers. Many of the banks we work with offer programs designed for those without prior credit history, making it easier to get approved.